{"id":21,"date":"2020-01-23T13:50:20","date_gmt":"2020-01-23T13:50:20","guid":{"rendered":"http:\/\/alenwoodtravel.co.bw\/?page_id=21"},"modified":"2020-01-23T16:46:55","modified_gmt":"2020-01-23T16:46:55","slug":"about-us","status":"publish","type":"page","link":"https:\/\/alenwoodtravel.co.bw\/?page_id=21","title":{"rendered":"About us"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>OUR VISION <\/strong><\/h2>\n\n\n\n<p>To\nbe a reliable, efficient &amp; competitive travel service provider hence our\nmotto &#8211; Your travel partner. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>COMPANY BACKGROUND <\/strong><\/h2>\n\n\n\n<p>Alenwood Travel and Tours is a\ndynamic, indigenous owned agency that provides complete travel services. Our\nmain objective is to help our clients save considerable time and money by\nenabling standard control in the reservation process. We provide comfortable\nand specialized fully serviced upmarket travel and tours within Botswana,\nRegionally and Internationally. We aim to provide our esteemed clients with the\nmaximum comfort in a relaxed atmosphere, best guiding expertise and to make\nevery travel experience to be treasured and hopefully be repeated. <\/p>\n\n\n\n<p>Due to our vast experience and professional qualifications we have already been approved and accredited by (IATA) International Air Transport Association and Travel Agents Association of Botswana (TAABOT). In November 2017 we won the Travelport \u2018New Enterprising Agency\u2019 award and the \u2018Developing Agency\u2019 award in 2018 \u2013 testament to the sterling efforts we have made thus far.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>&nbsp;CUSTOMER COMPLAINTS<\/strong><\/h2>\n\n\n\n<p>Alenwood\nTravel and Tours aims to provide services that are of right quality, good\nvalue, effective &amp; efficiently managed. In case of any queries<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Call\nour office&nbsp; +267 316 3904 and speak to\nour Sales &amp; Marketing Manager.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Ask\nfor personnel who executed the service to resolve the issue<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>If\nthe issue is not resolved, write a letter \/ mail (which will be kept in our\nrecords) contact&nbsp; +267 316 3904. Copy all\nletters or mails to the following emails &amp; you will receive help within two\nbusiness working days.<\/li><\/ul>\n\n\n\n<p><a href=\"mailto:sales@alenwoodtravel.co.bw\">sales@alenwoodtravel.co.bw<\/a>&nbsp;\n&amp; <a href=\"mailto:nyasha@alenwoodtravel.co.bw\">nyasha@alenwoodtravel.co.bw<\/a> <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>If\nthe problem persists or not resolved to your satisfaction, contact -Travel\nManager- +267 316 3904 direct line, of which if it escalates, the matter will\nbe taken to the Directorship level.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>OUR VISION To be a reliable, efficient &amp; competitive travel service provider hence our motto &#8211; Your travel partner. COMPANY BACKGROUND Alenwood Travel and Tours is a dynamic, indigenous owned agency that provides complete travel services. Our main objective is to help our clients save &hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alenwoodtravel.co.bw\/index.php?rest_route=\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alenwoodtravel.co.bw\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alenwoodtravel.co.bw\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alenwoodtravel.co.bw\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alenwoodtravel.co.bw\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21"}],"version-history":[{"count":2,"href":"https:\/\/alenwoodtravel.co.bw\/index.php?rest_route=\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":129,"href":"https:\/\/alenwoodtravel.co.bw\/index.php?rest_route=\/wp\/v2\/pages\/21\/revisions\/129"}],"wp:attachment":[{"href":"https:\/\/alenwoodtravel.co.bw\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}